JUNIOR BUSINESS ANALYST

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
Assist in providing technical assistance in identifying, evaluating, and developing systems and procedures.
Assists in maintaining functional specifications for new or modified business systems.
Consults and coordinates with systems analysts and programmers to design and develop automated business systems.
Assists in developing, coordination, and implementation of plans to test business and functional processes during system development and quality assurance testing.
Tracks and documents changes to functional and business specifications.
Assists others in the writing of user documentation, instructions, and procedures
Monitors and documents post-implementation problems and revision requests.

EDUCATION and/or EXPERIENCE

Bachelor’s degree and one or two years experience working in healthcare environment; and/or a combination of experience and education

LANGUAGE ABILITY

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL ABILITY

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Must be proficient in word processing, spread sheet, e-mail, database, contact management, internet, and project management software.

OTHER QUALIFICATIONS

Must have familiarity with project management tools and methodologies. Must have excellent communication, problem-solving, and customer service skills

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